
| TOLL FREE: 1-877-763-2323 |
LOCAL TELEPHONE: (604) 820-9571 |
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FAX: (604) 820-9512 |
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| HOURS OF OPERATION: Monday to Friday 8:00 to 4:30 and Saturday by appointment | |||
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| E-MAIL ADDRESSES: | |||
| cvplaters@telus.net - Chuck - Owner, for all your technical questions | |||
| cvpshipper@telus.net - Gen - to obtain pricing, product information, shipping enquiries or the status of your order | |||
| jvanderbyl@telus.net - Jean - Owner, for any accounting enquiries | |||
| U.S. CUSTOMERS PLEASE NOTE - DO NOT SHIP YOUR PARTS DIRECTLY TO CANADA - SEND YOUR PARTS TO OUR U.S. ADDRESSES LISTED BELOW AND WE WILL TAKE CARE OF THE IMPORT/EXPORT PAPER WORK | |||
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IF SHIPPING BY U.S. MAIL PLEASE SEND TO: P.O. Box 2669, Sumas, Washington, 98295-2669 |
IF SHIPPING BY UPS/FEDEX ETC SEND TO: 446 Harrison Street, Sumas, Washington, 98295 |
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| BUSINESS LOCATION: Unit No. 3 - 7160 Beatty Drive, Mission, British Columbia, Canada V2V 6B4 | |||
| PACKAGING PARTS & SHIPPING | -IMPORTANT PLEASE READ BELOW | ||
We must
receive a packing slip (please put packing
slip in envelope and
affix to outside of box) with your order with the following information:
PLEASE DO NOT wrap small parts in newspaper or pack them loose in the box. PLEASE put all small pieces in a clear plastic bag and tape the bag to a larger piece to protect them from being lost or broken. WE WILL NOT BE RESPONSIBLE FOR LOST PARTS IF THEY ARE NOT LISTED ON THE PACKING SLIP. PLEASE DO NOT send us the gauge clusters with the instrument bezels otherwise there will be an extra charge for taking it apart. You must also remove locks from the glove box panels otherwise there will be an extra charge to remove it and we cannot guarantee the lock will be any good after. OUR MINIMUM CHARGE PER ORDER IS $50.00 PLEASE NOTE WE DO NOT ACCEPT AFTER MARKET PARTS FOR PLATING UNLESS PURCHASED FROM AN APPROVED DEALER. MOST AFTER MARKET PARTS CANNOT WITHSTAND OUR PROCESS AND MAY WARP OR SHRINK. WE CANNOT BE RESPONSIBLE FOR DAMAGE TO AFTER MARKET PARTS IF THEY ARE NOT PURCHASED FROM DEALERS WHOSE PARTS ARE DURABLE ENOUGH TO MAKE IT THROUGH OUR PROCESS. PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS WITH REGARDS TO THIS MATTER. |
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| PAYMENT |
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All orders must be
prepaid by money order, bank draft, personal cheque,
Mastercard or Visa.
Please note if paying by credit card we prefer written authorization by fax or
mail. For security reasons we do not want your credit card information
transmitted to us via internet. If paying by Visa or Mastercard
click here
to download the form. If you plan to pay by credit card complete the form
and ship with your parts. If you are not comfortable writing your credit
number on the authorization and including it in with your parts, then complete
the form except for the number, sign it, send it with your parts and then you
can give the number to us over the phone once we have the total of your
order established. We will contact you with the amount to be
charged to your credit card prior to completing the work. 50% of the total
cost of the order will be processed on your credit card when the job is
commenced and the balance will be processed when the job is complete.
All prices quoted DO NOT include return handling, packaging and insurance ("SH&I"). Once the parts are received we will assess for repairs and calculate the return SH&I and contact you with the final total. Unless otherwise instructed, all parcels shipped to the US are returned via Fedex ground service or US Post Priority Mail Service. All parcels in Canada are shipped via Fedex or Canada Post unless otherwise advised. |
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| For any questions or enquiries you may have about our plating process, please feel free to contact us on our toll free line or contact us by email at cvpshipper@telus.net Attach any photographs you may have so we can answer your questions more easily. When emailing please tell us which country you are from and the currency you will be paying in ie US or CDN funds. |
© C.V. Vacuum Platers Inc. All rights reserved.